Company Profile

Our Service. Your Advantage

With headquarters in San Luis Obispo, California, Advantage Answering Plus provides professional telephone answering services to effectively manage inbound, overflow, and after-hours telephone calls for businesses of all shapes and sizes. All services are designed to help businesses improve customer satisfaction and operational efficiency, while reducing costs and capturing additional opportunities. 

Our collective goal is to exceed expectations by offering outstanding customer service and delivering a positive (and consistent) caller experience.

With over 150 years of combined industry experience, we handle all aspects of new client development and implementation, including: customized call handling instructions, call scripting, comprehensive staff development/training, beta-testing, and seamless account activation.

The Advantage Design Team works closely with each client in order to gain a clear understanding of their business needs (and telephone reception challenges), while developing a comprehensive solution that meets (and ideally exceeds) their needs and preferences -  all while keeping resources and cost in mind.

As a member of the Advantage Team, we pride ourselves on delivering the very best service possible, while effectively meeting the needs of a variety of businesses, non-profits, and government agencies. Our collective success is due to the efforts of an amazing team of intelligent and dedicated professionals who understand the unique role our company plays within our client's organizations.

Advantage Answering Plus is a women-owned small business that has grown primarily through word or mouth from our existing clients. We are proud of this fact, as it is a testament to the dedication, and the quality of service, our team provides.

In order to meet the needs of our callers and clients, we utilize state-of-the-art, computer integrated phone systems, in addition to paralleled operating systems, servers, phone lines, and generators in order to provide the highest degree of reliability and service

We are continually expanding our services and knowledge-base in order to provide our clients with the latest (and greatest) telephone reception services available, thus eliminating the need for our clients to invest in costly hardware, equipment installations, upgrades and maintenance. 

Given our level of customer dedication, industry expertise, and organizational culture, Advantage Answering Plus is the ideal choice for any business or organization looking to compliment their efforts with exceptional telephone reception support.